Digital Signage Service & Support
Extended Warranties
IAVI's ServicePak Extended Warranty program has been custom designed to meet the needs of professional installation companies and resellers. With some of the lowest prices in the industry, selling IAVI’s ServicePak helps you win customers and dramatically increase your profits.
No other extended warranty gives end users so much coverage and convenience—and such a great opportunity for you. IAVI’s ServicePak Extended Warranty provides additional coverage after the manufacturer’s warranty has expired. Anytime service is required for a covered product, a simple toll-free call to one of our customer service representatives allows us to quickly locate a convenient authorized service center that can handle the repair.
- Covers all makes and models
- 100% parts and labor of all covered services*
- BWG network of pre-screened, authorized service centers throughout the U.S.
- On-site coverage available
- No deductibles or hidden charges
- Toll-Free customer service number and 24/7/365 customer support from BWG
- No limit on the number of repairs*
- Contract may be renewable
- Transferable to new owner if product is sold or traded
You have Questions? We have Answers.
IAVI's certified staff understands the various levels of development involved in implementing a digital signage solution, from recognizing the appropriate application for specific market segments to determining which products and software work best for your application. There are many components and decisions that go into developing a digital signage solution. IAVI understands these questions and we are is available to make navigating through them much easier.
Our Free Consultation Includes:
- Brand recommendation based on manufacturer’s technological strengths
- Product recommendation specific to application requirements
- Alternative solutions to reduce project costs
- Design or installation suggestions for improved functionality
Custom Projects
Do you have a custom signage project in mind? We want to ensure that you achieve the results you set out to accomplish. We work closely with our partnered manufacturers, many of which provide custom products. Our network of manufacturers can assist you in custom design and efficient development for a unique all-in-one digital signage solution. We would be happy to help accommodate your custom requests.
Installation Services
IAVI is partnered with technical installation service providers all over the country. Our installation partners provide quality systems integration and installation services. Allow us to suggest an installation services provider for your next digital signage project.
Maintenance and Repair
IAVI offers maintenance and repair services for warranty and out-of-warranty product solutions. Our ServicePak Extended Warranty provides additional coverage after the manufacturer’s warranty has expired. This program has been custom designed to meet the needs of professional installation companies and resellers.
Demo Program
IAVI offers demo units for many products and are available to test their capabilities, and get hands-on experience to ensure the right product is chosen to meet your needs.
Order and Shipment Tracking
IAVI builds strong customer relationships and operational effectiveness with automatic order confirmation, daily order status and shipment tracking information so that you are always informed.